Here at The Prophecy Shop
we are obsessive about Customer
Service.
We believe it's one of the most important aspects of running a
business! We would love to hear from you to see if we are getting it
right, and definitely to hear when we are getting it wrong.
Interested in what people
are saying about us?
Below is a list of third party websites where individuals have
commented on our service - check them out to see what people are saying
about us. As you'll notice, not every comment is positive.
Unfortunately we are human, and can't guarantee perfection. However, we
can guarantee that every negative comment has been read and analysed,
so that we can improve our service and not make the same mistakes
again! Additionally, in every case where we have been able to contact
the client we have done our absolute best to address the problem they
had.
Had a great experience /
negative experience with Prophecy?
Head to one of these sites and make your voice heard. As a way of
saying thank you, if you post two or more reviews / comments you have
made we will send you a R100 coupon (once only per customer!) off your
next order of R1000 or more. And don't worry - we will do this whether
the comment is positive or negative. Email us at sales@prophecy.co.za ,
with a link to both reviews - in order to verify that these are your
reviews, please include your order number or first name in the review.
However, we do ask that if you are upset with us please contact us so
we can do our best to solve your problem - we don't like upset
customers, and definitely want to solve your problem!
Hello
Peter consumer satisfaction website
The Hello Peter website was created to increase service levels of
suppliers/companies. Compliments are gratefully accepted as well as
constructive criticism.
Jump
Shopping
Jump Shopping is South Africa’s leading Shopping Comparison
Search Engine. Jump Shopping is giving the consumers the ability to
obtain quick, free and unbiased information about products, services,
online shops and sellers before making a purchase decision.
Pricecheck
PriceCheck is a price comparison online shopping search engine for
bargain hunting made easy. The best way to find a bargain online is by
comparing prices, and this is exactly what PriceCheck offers South
Africa. At PriceCheck, you can find and compare products from
established online shops catering for internet purchases in South
Africa as well as user contributions.
SATopSites
SA Top Sites is a free website and our main goal is to provide a tool
for South African related websites to compete in a traffic contest
between each other. While this is a light-hearted website with its sole
purpose of having a little fun we do have to implement certain rules
that every member needs to adhere to.
OneShop
OneShop brings you all the safe online stores in South Africa.
Some of the comments we've
received from clients:
"I would just like to thank you all for everything. I received my CPU
and i couldn't be happier. Its a monster. I appreciate all you have
done and will continue to support The Prophecy shop." - Cordell C, 25
March
"Thanks for all the help and speedy service. Prophecy, as usual, is top
notch!" - Stuart Q, 12 April
" Hi Paul, this will be the last e-mail you get from me until i need to
make use of your EXCELLENT services again! the case i've purchased has
just been delivered. one problem that i find with prophecy though, the
lack of advertising, i stumbled across
your site by accident... you
guys should really advertise more! don't worry, i've told all my
friends about your site! thanx again for the great service, i can
honestly say that i've never had dealings with a more professional
company than yours, job well done, 10 out of 10 to you and your team!"
- Marc L, 12 April
"I'm very happy with the graphics card that I order and received from
you last week (24 April) :) I have been recommending you to all the
people I know so that they'll buy from you ;]" - Jonathan G, 4 May
"Thank you I will definitely buy from you again you are one of the few
good internet service organizations.thank you" - Joseph T, 4 May
"Again good and friendly service especially to Henk who assisted my
gamer son. It is a pleasure to do business with The Prophecy Shop" -
Zelda F, 10 May
"I have received the package from the courier. I would like to thank
you for the excellent and perfect service from Prophecy and hope to
carry on using your services in the near future. Keep it up!" - Ruslan
V, 11 May
"wow, that was fast! thanks :))" - Lara V, 17 May
"I received my goods Friday afternoon. Thank you for the effort made
and for providing me with feedback whenever I requested it. I'll be
doing business with you again in future." Morne M, 28 May
"I received my order today! Thank you! I loved the speedy delivery :-)"
- Sheri S, 4 June
"I just wanted to send an email to thank you guys for the continued
great service which I have received from you guys! The products are
always great and Henk is always really helpful and courteous when I
require assistance." - Ed W, 5 June
"Just wanted to say thanks for the good service, and fast delivery - i
received all the parts this morning! Also wanted to say special thanks
for the discount on the E6700 Intel chip!" - Dean H, 7 June
"Thanks guys, no need to apologise. Thank you for great the great
service. Keep it up!
I am not sure where you ranked in the PCF reader awards in the online
computer shop category, but you certainly deserve the top spot. " -
Imraan E, 7 June
"Thanks 4 a GR8 service. I received my order just now. It is in good
condition. Keep up the good work . I"ll surely recomend you to my
clients and friends. "- Beyers R, 19 July
"I just want to thank you for all the effort you put into keeping me
updated and getting my order shipped.
This is incredible service on your part! I'll definitely recommend The
Prophecy Shop to all my friends. " - Sebastian W, 20 July
"Awesome! Always such a pleasure dealing with you okes." - Rory M, 25
July
"I would just like to thank you and Prophecy Shop for the excellence
service that I got from you guys! I was surprised how quick my order
was processed and delivered. I am very please that it was done so
smoothly and with no hic ups! I would also like to say my product
arrived undamaged and I love my new headphones, they are brilliant!"
Francois D, 27 July
" Thank you very much for your quick support, great delivery speed and
everything, I was very impressed and wish more companies worked like
you - If I need any pc components in the future, I'll be sure to order
from you guys again!" - Deon M, 2 August
"I would just like to thank you guys are the great service, and for the
upgrade.. Hope to shop with Prophecy again soon" - Sean B, 7 August
" Just a quick note to let you know that I have received the items all
in good order. Your excellent service is greatly appreciated" - Bruce
D, 9 August
"Thx 4 the speedy delivery - you guyz r the best!" - Winston L, 15 of
August
"Thank you for the fantastic service from your site , it is great to
see a south african site that can compete with world class service
levels and offer world class products." - Tim P, 16 August |
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